IIRSM - Lone Worker course syllabus.

Category: Health-and-Safety

Level: Beginner

This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers.
It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.

The IIRSM Lone Worker course certificate has 3 years validity.

It is recommended that you check with your course tutor for information on IIRSM - Lone Worker refresher courses and their recommended frequency or the next step qualification.

The number of people working alone is increasing. As technology advances and budgets are cut, more and more organsations are employing lone workers As well as those who work alone for the majority of their working time, there is a greater number of people who work alone part of the time. According the the HSE Lone working staff are defined as someone who "works by themselves without close or direct supervision" and can include home visiting, travelling, working from home or working in a building or office alone. Effective Lone Worker Training is vital to reduce the risk of violence at work and to fulfil your duty of care to staff.

Identifying potential areas of risk to the lone worker (lone working in a building, 1:1 meetings, home visits, out in the community, travel etc.)

The importance of reporting and recording all incidents of violence and aggression, including near misses

Assessing risks to their personal safety on a daily basis especially in relation to solitary working

Keeping in touch with others - how to summon help in an emergency

Practical strategies for Lone Worker Safety

Reviewing and reinforcing your Lone Worker Policy & safe systems of work

Skills and strategies for managing aggressive behaviour

Options in the face of an attack - escape strategies and emergency response

procedures