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This course is for those requiring an introduction to the ISO 9001 family of standards, especially those involved in the design, implementation and management of a quality management system (QMS). Successful completion of this course is a requirement for certification as an Internal Auditor on IRCA´s QMS Scheme.
The Root Cause Analysis course is aimed at anyone involved within a quality management role. Typical job titles include project or production engineers, general shop floor managers, shop floor personnel, manufacturing managers, maintenance managers as well as other management representatives.
The ISO 9001 lead auditor training course is aimed at senior quality managers who want to provide 3rd party quality audits or lead a team of quality auditors within an organisation. It is also essential for anyone who wishes to register themselves as a lead auditor with the Chartered Quality Institute (CQI) and the International Register of Certified Auditors (IRCA).
The approval body of this course IRCA, require that all delegates attending this course have the following prior knowledge:
The Plan, Do, Check, Act (PDCA) cycle
The relationship between quality management and customer satisfaction
Commonly used quality management terms and definitions
The 7 Quality Principles as given in ISO 9000
The process approach used in quality management
The Model of a Process Based Quality Management System
The structure and content of ISO 9001 and Annex SL
The individual clause requirements of ISO 9001
IRCA’s guidance on this prior knowledge is that “an absence of the prior knowledge is likely to result in a delegate of average ability failing to achieve the necessary standard for successful completion of the IRCA examinationâ€.
The CQI IRCA approved ISO 9001 internal QMS auditor course is aimed at anyone working in a quality management role who has a responsibility for auditing against ISO 9001 within an organisation. The course is particularly suitable for quality managers and quality engineers who are new to ISO 9001 as well as those who want to refresh their knowledge against the latest version of the ISO 9001 standard which was updated in September 2015.
The course is accredited by the CQI & IRCA and upon completion candidates will receive a certificate that is recognised internationally.
To get the most out of this course IRCA recommend the following prior knowledge:
The Plan, Do, Check, Act (PDCA) cycle
A basic knowledge of the concepts of quality management
The relationship between quality management and customer satisfaction
This course is suitable for quality managers and quality engineers as well as anyone else who has direct responsibility for the ISO 9001:2015 transition within their organisation. It will help you to understand the key changes made in the ISO 9001:2015 revision and how these will affect your business.
It will also explain how you can communicate these changes effectively to others within your organisation. Upon completion of the course you will receive a certificate of attendance which can be used as evidence for your training records, to show you have received training from a competent provider.
The ISO 9001 internal auditor course is aimed at those who are or who will be involved in the internal auditing of a company’s quality management system.