Terms and Conditions - Training Providers
If you wish to advertise and sell places on your courses, these Terms and Conditions apply to you.
Who we are.
Our Website https://trainingcoursebroker.com is a site operated by Training Course Broker Limited ("We" or “Training Course Broker Limited” or “us”). We are a limited company and we are registered in England and Wales under company number 10855487 and we have our registered office at 8 The Fieldings, Sutton in Ashfield, Nottinghamshire, NG17 2TF, UK. Our VAT number is 275 3633 87.
These terms and Conditions.
- These Terms and Conditions set out the rights and obligations between you and us when you supply Course Places to Buyers through https://trainingcoursebroker.com (Website). Please read through these Terms and Conditions carefully and make sure that you fully understand them. These Terms and Conditions may be changed by us without notice at any time. Such changes shall not apply retrospectively and shall not affect any transactions for courses purchased prior to the changes taking effect.
- Please print a copy of these Terms and Conditions at the time you make your courses available for sale on our Website for your ease of future reference.
- Your agreement with Training Course Broker Limited shall remain in full force and effect while you are a member of Training Course Broker Limited. You may terminate your membership with Training Course Broker Limited for any reason at any time.
Use of the Training Course Broker Limited Website.
- When you sell a course through the Website, you shall be entering in to a direct contractual relationship with the Buyer of that Course Place. Training Course Broker Limited is not a Buyer, trader, wholesaler or retailer and shall act as an intermediary between you and the Buyer only.
- In the event that the Buyer wishes to cancel a Booking with you at any time or in the event that a Course Place ordered is no longer available, Training Course Broker Limited is not responsible for this and you will be required to liaise with the customer directly to resolve such situation.
- You must provide all information requested by us about your events and you must make every effort to be as accurate as possible when providing, without limitation, prices, descriptions, dates, timings, place availabilities, course materials, exam fees, refreshments, your cancellation / refund policy and any additional information to ensure that all information about your events on our Website is accurate and enables Buyers to make a fully informed decision before placing an order.
- The events dates page serves as the main source of information for buyers, helping them decide what to book and what to expect when they book a place. As such, the page should only be used to describe the course for sale and to professionally communicate seller terms.
- All events shown on our Website are subject to availability. You shall update our Website regularly to reflect the availability of the spaces on the courses. In the event of spaces no longer being available, you will remove the listing immediately.
- Training Course Broker Limited does not allow or promote the sale of courses by Training Providers who are not accredited to deliver the qualification.
- Your use of our Website is governed by Our Terms of Use, Our Acceptable Use Policy and Our Cookie Policy Please take the time to read these policies, as they include important terms which may apply to you.
- You must not:
- distribute viruses or any other technologies that may harm Training Course Broker Limited;
- bypass our robot exclusion headers, interfere with the working of our Services, or impose an unreasonable or disproportionately large load on our infrastructure;
- copy, modify, or distribute rights or content from our Services or Training Course Broker Limited’s copyrights and trademarks;
- copy, reproduce, reverse engineer, modify, create derivative works from, distribute, or publicly display any content (except for your information) from our Services without the prior express written permission of Training Course Broker Limited and the appropriate third party, as applicable;
- commercialise any Training Course Broker Limited application or any information or software associated with such application;
- upload brochures, advertise your website or phone numbers in spaces used for course information;
- harvest or otherwise collect information about users, such as email addresses, without their consent or,
- circumvent any technical measures we use to provide the Services.
- Under the Consumer Protection from Unfair Trading Practices Regulations 2008, if you are a trader, falsely claiming or creating the impression that you are not acting in the course of trade or business is considered unfair by the Office of Fair Trading and is an offence for which you may be liable to prosecution. You must comply with the Regulations at all times.
- After a Buyer places an order, you and the Buyer will receive an e-mail acknowledging that the order has been placed. Please note that this will mean you are required to ensure the booking is fulfilled.
- You:
- warrant and represent that you are at least 18 years of age at the time that you make Courses available for sale on our Website and possess the legal capacity and legal authority to enter in to a direct contractual relationship with any Buyers in respect of any courses that you supply;
- warrant and represent that, you are the legal owner of any Course advertised or shall have the authority and consent of the legal owner to sell a Course Place on behalf of the legal owner;
- warrant and represent that all registration, contact, Course detail, Price, Joining Instructions, and payment details are accurate, up to date, complete, reliable, non-defamatory, non-deceptive, truthful, honest and complies with our Content Standards detailed in our Acceptable Use Policy, the highest advertising standards and all relevant legislation in force from time to time in all respects. We shall not accept any responsibility for your failure to fulfil your obligations.
- must check and amend any errors in the information provided to Training Course Broker Limited as soon as possible;
- warrant and represent that the publication on the Website of any information submitted by you shall not detrimentally affect the reputation of Training Course Broker Limited in any way or breach the rights of any third party including, without limitation, any Intellectual Property Rights and shall not render Training Course Broker Limited liable to any legal proceedings;
- must obtain the permission of any person present in an image before using that image on the Website and comply with the Data Protection Act 1998 in all respects;
- shall ensure that when nominating an account to receive payment of All Proceeds of Sale, you are the owner of or have the requisite authority to use that account; and
- be responsible for checking emails regularly. We shall be obliged to contact you by this method only and you agree to the associated risks of this form of communication.
- All communications with Buyers shall take place through the Website and you shall not, under any circumstances, use the Website to solicit customers to sell your Course Places other than through the Website.
- In the event that you fail to comply with any of the provisions we reserve the right, at our absolute discretion to:
- suspend your account with immediate effect until further notice; and / or
- permanently close your account.
- If the Buyer wishes to exchange a Course Place for another Course Place for any reason, or refund a Course Places, they will need to contact you.
- It shall be your sole responsibility to ensure a customer receives their purchased Course Places. Training Course Broker Limited shall provide an order reference number via a confirmation email however Training Course Broker Limited merely administers the Shop Window in order to provide you with the opportunity to sell Course Places on the Website. We are not involved in arranging the Course sold by you.
- All Prices are determined by you. This information is relayed to Buyers via the Website.
- Prices on the Website shall be expressed in GBP sterling excluding VAT. All Prices shall be set by you and uploaded to the Website by you in GBP sterling excluding VAT. You shall be responsible for the accuracy of this.
- You may alter Prices for Course Places from time to time, but any such changes will not affect any order which you have received prior to this change. You must not provide inconsistent or misleading information on the terms and conditions of the sale.
- Our Website contains a large number of courses. We use our best efforts to ensure that the Prices of courses are correct at the time when they are entered on to the Website. However, it is always possible that, despite our best efforts, some of the courses on our Website may be incorrectly priced due to a technical error and you accept the associated risks of using the Website. If you discover an error in the Price of the courses that a Buyer has ordered that is not your fault, you must inform the Buyer in writing or via email about the error and give the Buyer the option of continuing to purchase the Course Place at the correct price or cancelling the relevant order. The Buyer must be kept informed at all times.
- You must give Buyers accurate and up to date information wherever possible on Prices, any value added tax, other taxes, excise, sales levies, imposts, duties, fees, clearance charges, other charges, deductions or withholdings of any nature imposed or charged which the Buyer shall, in addition to the Price be liable to pay.
- The Intellectual Property Rights in the photographs and information provided by you for use on the Website must be owned by you or you must have a licence to use such Intellectual Property Rights. You must also have the authority to licence or sub-licence, as the case may be, all such Intellectual Property Rights to Training Course Broker Limited free of charge on a non-exclusive, irrevocable, perpetual, royalty free basis. You agree that Training Course Broker Limited shall be free to use all such Intellectual Property Rights on the Website, in any manner that it thinks fit including, without limitation, for any promotional campaigns. You may be required to provide photographs and take part in promotional campaigns at Training Course Broker Limited’s request.
- Nothing in these Terms and Conditions shall limit or exclude our liability for:
- death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors;
- fraud or fraudulent misrepresentation;
- we shall under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with your agreement with us; and
- our total liability to you in respect of all other losses arising under or in connection with your agreement with us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the Price of your course in respect of each advertisement placed on the Website.
- We shall not be liable for any injury, loss or damage caused by Courses sold by you.
- You can contact:
- us in writing by sending an e-mail to admin@trainingcoursebroker.com ; and
- the Buyer of your Course Places through the Training Course Broker Limited platform
- Please keep a copy of all correspondence for your own records.
- If we have to contact you or give you notice in writing, we will do so by e-mail using the email address that you have provided to us.
- It is your responsibility to ensure that your courses are fit for purpose, of satisfactory quality and correspond with their description on the Website. If a Buyer experiences a problem, they may contact you to discuss the problem. A failure to act quickly and appropriately in respect of any dispute may result in a complaint being upheld against you. Training Course Broker Limited will not enter into any discussion.
- Termination or expiry of this agreement shall not affect any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination or expiry, which existed at or before the date of termination or expiry.
- Force Majeure Event means any circumstance not within our reasonable control including, without limitation acts of God such as flood, drought, earthquake or other natural disaster, epidemics or pandemics, terrorist attacks, civil war, civil commotion or riots, armed conflict, sanctions, nuclear, chemical or biological contamination or sonic boom, laws or regulatory action including without limitation export or import restriction or failing to grant a necessary licence or consent, collapse of buildings, fire, explosion or accident, trade disputes, non-performance by suppliers or subcontractors and failure of utility services.
- If we are prevented, hindered or delayed in or from performing any of our obligations under these Terms and Conditions by a Force Majeure Event, we shall not be in breach of these Terms and Conditions or otherwise be liable for any such failure or delay in the performance of such obligations.
- The rights and remedies provided under these Terms and Conditions are in addition to and not exclusive of, any rights or remedies provided by law.
Finder's Fee / Commission.
- All Training Providers are free to advertise their courses on this Web Site. We charge a 20% finder's fee / commission on all bookings generated. This commission is clearly shown on the vendors' dashboard.
- Once a booking has been received a message will be sent from us to the Training Providers nominated point of contact requesting an invoice for the full booking price including VAT less our finder's fee. We will remit the course fees less our commission within the week.
- On receipt of the fees, the delegate / students full contact details will be released and the Training Provider assumes full responsibility to the delegate.
- Once payment has been made to the Training Provider, Training Course Broker Limited has fulfilled its obligations to the Training Provider and the Buyer and will not accept any liability for cancelled courses.
Delegate / Student details.
- On conclusion of a booking and once payment has been made by Training Course Broker Limited to the Training Provider, the Training Provider has the right to up-sell or otherwise market to that Buyer (assuming that the Buyer has given consent) without any futher fees being owed to Training Course Broker Limited.
Star Rating System.
- All Delegates / Students are actively encouraged to give post course feedback on their experience. This feedback is collated automatically and can be viewed on the vendor dashboard. Buyers are not able to post their feedback until after the course has concluded and they are not able to go back and revise their rating.
Joining Instructions.
- You are responsible for arranging and issuing all Joining Instructions directly to the Delegate /Student.
Course Certificates.
- You are responsible for arranging and issuing all certificates directly to the Delegate /Student. Regrettably, we are not able to accept certificates on the delegates' behalf.
- Any certificates sent to us will be returned to sender.
Applicable Law and Jurisdiction.
- These Terms and Conditions are governed by and construed in accordance with English law. Access to this website is conditional on your agreement that any dispute or matter which arises will be dealt with by the Courts of England and Wales only to the exclusion of the Courts of any other country.
- If you are a consumer, please note that these Terms and Conditions, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
- If you are a business, these Terms and Conditions, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
- Force Majeure Event means any circumstance not within our reasonable control including, without limitation acts of God such as flood, drought, earthquake or other natural disaster, epidemics or pandemics, terrorist attacks, civil war, civil commotion or riots, armed conflict, sanctions, nuclear, chemical or biological contamination or sonic boom, laws or regulatory action including without limitation export or import restriction or failing to grant a necessary licence or consent, collapse of buildings, fire, explosion or accident, trade disputes, non-performance by suppliers or subcontractors and failure of utility services.
- If we are prevented, hindered or delayed in or from performing any of our obligations under these Terms and Conditions by a Force Majeure Event, we shall not be in breach of these Terms and Conditions or otherwise be liable for any such failure or delay in the performance of such obligations.
Changes and Updates to these Terms and Conditions.
- We may revise these Terms and Conditions at any time by amending this page and, where appropriate, notified to you by e-mail. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in these Terms and Conditions may also be superseded by provisions or notices published elsewhere on our site.
- The Terms and Conditions prevailing at the time of booking will apply. Continued use of the https://trainingcoursebroker.com web site indicates your agreement to them and any subsequent amendments.
Contact Us.
- Questions, comments and requests regarding these Terms and Conditions are welcomed and should be addressed to 8 The Fieldings, Sutton in Ashfield, Nottinghamshire, NG17 2TF, UK. or e-mail: moc.rekorbesruocgniniart@nimda.
- Alternatively, we have a contact page - Click here to contact us
Registered in England and Wales #10855487. VAT #275363387.
Telephone: +44(800) 772 3426. © 2017-2024 Training Course Broker Ltd. All Rights Reserved.
These Terms and Conditions were last modified on 06th July 2020 (v.1.2) Revised by: Training Course Broker Limited.