Course Dates for the Highfield - Level 2 Award for Working as a Door Supervisor within the Private Security Industry qualification.

The objective of the Highfield Level 2 Award In Basic Life Support and Safe Use of an Automated External Defibrillator (RQF) qualification is to allow learners to develop their knowledge and skills in basic life support to meet the needs of their role in work, or another setting, and allows progression into further first aid training. It is recommended for first-aiders in the workplace environment who have access to a defibrillator.

Learners gaining this qualification will know that cardiopulmonary resuscitation and automated external defibrillation form an essential part of the chain of survival. The topics covered are regarded by Skills for Health as being important in maintaining good practice in the safe, prompt and effective administration of cardiopulmonary resuscitation and automated external defibrillation. The qualification means learners should be able to safely and effectively use an automated external defibrillation machine.

In line with industry guidance, after 3 years it is recommended that they sit the course again.

This qualification is assessed by:

• Practical observation

The Highfield Level 3 Award in Emergency Paediatric First Aid (RQF) qualification is aimed at individuals wishing to gain the knowledge and skills required to enable them to provide effective emergency paediatric first aid. It is intended for learners such as parents and relatives, pre-school or nursery staff, toddler group volunteers, childminders and nannies, au pairs and foster parents, or anyone who has to deliver first aid as part of their role in either childcare settings or a domestic environment.

This qualification is assessed by practical observation and written questions.

1. Practical observation
   • The practical assessment is completed throughout the course delivery. Learners must demonstrate practical first aid skills, as outlined within the Highfield assessment pack.
2. Written questions
   • Learners must answer a series of questions, as outlined within the Highfield theory assessment pack. The assessor may undertake additional oral questioning to extract further information from learners if they have not demonstrated the required standard through written questions alone. These responses should be documented and stored with the theory assessment pack for each learner.

The objective of the Highfield Level 3 Award in First Aid Response (RQF) qualification is to support a role in the workplace by giving first aiders a more comprehensive understanding of first aid along with an understanding of how important medical / environmental intelligence is when dealing with a range of casualties.  

The content of the qualification meets the Health and Safety Executive (HSE) requirements for training first-aiders and builds on this by allowing learners to identify risks within their place of work and research measures to support these risks within their surrounding environment.  

In line with industry guidance, the qualification supports first aiders for a period of 3 years, at which point learners will need to resit the course. In addition, we recommend that learners refresh their knowledge annually.  

Highfield has created assessment paperwork for each element of assessment which are graded pass/fail. 

Units 1 and 3   

1. Practical observation
   • The practical assessment is completed throughout the course delivery. This ongoing assessment will involve learners demonstrating practical first aid skills across a number of areas. The practical assessment will be recorded using the practical matrix within the Assessment Pack.
2. Written/Oral questioning
   • For the theory assessment, learners are required to answer a series of questions contained within the Assessment Pack. Oral questioning can be used where learners need to expand on the answers they have  initially provided. In this case, the assessor should document the responses within the assessment pack.  

Unit 2 

Learners should undertake research into the area of medical intelligence and environmental awareness supporting first aid in their workplace or environment. Learners should then complete the tasks contained within the Assessment Pack.  

The objective of the Highfield Level 3 Award in Paediatric First Aid (RQF) qualification is to support learners wishing to become a paediatric first aider in the workplace with a responsibility for the welfare of infants and children. This qualification is intended for learners already working or preparing to work in industry.

Learners gaining this qualification will know that first aid is the responsibility of everyone involved in the working environment. Topics within this course are regarded by the Early Years Foundation Stage as being important to maintaining good practice in the safe, prompt and effective treatment of injuries and ill health of infants and children who are under the care of trained personnel.

This qualification meets the requirements for Paediatric First Aid outlined in the Early Years Foundation Stage.

The qualification is valid for a period of 3 years, after which point learners will need to retake the course. In addition to this it is recommended that learners refresh their knowledge annually.

This qualification is assessed by practical observation and written questions.

1. Practical observation
   • The practical assessment is completed throughout the course delivery. Learners must demonstrate practical first aid skills, as outlined within the Highfield assessment pack.
2. Written questions
   • Learners must answer a series of questions, as outlined within the Highfield theory assessment pack. The assessor may undertake additional oral questioning to extract further information from learners if they have not demonstrated the required standard through written questions alone. These responses should be documented and stored with the theory assessment pack for each learner.

The objective of the Highfield Award in Emergency First Aid at Work at SCQF Level 6 qualification is to support learners in becoming emergency first aiders in the workplace. The content of the qualification meets the HSE requirements for training emergency first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment.  

The qualification covers knowledge such as the roles and responsibilities of the first aider and how to assess an incident. The qualification also covers first aid skills in CPR and use of an AED, providing first aid to a casualty who is choking and dealing with external bleeding and hypovolaemic shock.  

In line with guidance provided by the HSE, the qualification supports / approves work place emergency first aiders for a period of 3 years, after which point learners will need to retake the course. In addition to this, it is recommended that learners refresh their knowledge annually.  

Highfield has created assessment paperwork for each element of assessment:

1. Practical observation
   • The practical assessment is completed throughout the course delivery. This ongoing assessment will involve learners demonstrating practical first aid skills across a number of areas. The practical assessment will be recorded using the practical matrix within the Assessment Pack.
2. Written/Oral questioning
   • For the theory assessment, learners are required to answer a series of questions contained within the Learner Theory Pack. Oral questioning can be used where learners need to expand on the answers they have initially provided. In this case, the assessor should document the responses within the assessment pack.  

The objective of the Highfield Award in First Aid at Work at SCQF Level 6 qualification is to support learners in becoming first aiders in the workplace. The content of the qualification meets the HSE requirements for training first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment.  

The qualification covers knowledge such as the roles and responsibilities of the first aider, how to assess an incident and recognising signs and symptoms of injury and illness. The qualification also covers first aid skills in CPR and use of an AED and assisting a casualty who is suffering from major injury and illness such as chest injuries, spinal injuries and anaphylaxis.  

In line with guidance provided by the HSE, the qualification supports / approves work place first aiders for a period of 3 years, after which point learners will need to retake the course. In addition to this, it is recommended that learners refresh their knowledge annually.  

Highfield has created assessment paperwork for each element of assessment:

1. Practical observation
   • The practical assessment is completed throughout the course delivery. This ongoing assessment will involve learners demonstrating practical first aid skills across a number of areas. The practical assessment will be recorded using the practical matrix within the Assessment Pack.
2. Written/Oral questioning
   • For the theory assessment, learners are required to answer a series of questions contained within the Learner Theory Pack. Oral questioning can be used where learners need to expand on the answers they have initially provided. In this case, the assessor should document the responses within the assessment pack.  

The objective of the Highfield Level 3 Award in Emergency First Aid at Work (RQF) qualification is to support learners in becoming emergency first aiders in the workplace. The content of the qualification meets the Health and Safety Executive (HSE) requirements for training emergency first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment.

The qualification covers knowledge such as the roles and responsibilities of the first aider and how to assess an incident. The qualification also covers first aid skills in cardiopulmonary resuscitation (CPR) and use of an automated external defibrillator (AED), providing first aid to a casualty who is choking and dealing with external bleeding and hypovolaemic shock.

In line with guidance provided by the HSE, the qualification supports / approves work place emergency first aiders for a period of 3 years, after which point learners will need to retake the course. In addition to this, it is recommended that learners refresh their knowledge annually.

Highfield has created assessment paperwork for each element of assessment which are graded pass / fail:

1. Practical observation
   • The practical assessment is completed throughout the course delivery. This ongoing assessment will involve learners demonstrating practical first aid skills across a number of areas. The practical assessment will be recorded using the practical matrix within the Assessment Pack.
2. Written/Oral questioning
   • For the theory assessment, learners are required to answer a series of questions contained within the Learner Theory Pack. Oral questioning can be used where learners need to expand on the answers they have initially provided. In this case, the assessor should document the responses within the assessment pack.

The objective of the Highfield Level 3 Award in First Aid at Work (RQF) qualification is to support learners in becoming first aiders in the workplace. The content of the qualification meets the Health and Safety Executive (HSE) requirements for training first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment.

The qualification covers knowledge such as the roles and responsibilities of the first aider, how to assess an incident and recognising signs and symptoms of injury and illness. The qualification also covers first aid skills in cardiopulmonary resuscitation (CPR) and use of an automated external defibrillator (AED) and assisting a casualty who is suffering from major injury and illness such as chest injuries, spinal injuries and anaphylaxis.

In line with guidance provided by the HSE, the qualification supports / approves work place first aiders for a period of 3 years, after which point learners will need to retake the course. In addition to this, it is recommended that learners refresh their knowledge annually.

Highfield has created assessment paperwork for each element of assessment which are graded pass / fail:

1. Practical observation
2. The practical assessment is completed throughout the course delivery. This ongoing assessment will involve learners demonstrating practical first aid skills across a number of areas. The practical assessment will be recorded using the practical matrix within the Assessment Pack.
3. Written/Oral questioning
4. For the theory assessment, learners are required to answer a series of questions contained within the Learner Theory Pack. Oral questioning can be used where learners need to expand on the answers they have initially provided. In this case, the assessor should document the responses within the assessment pack.

The objective of the Highfield Level 2 Award in Food Safety in Catering (RQF) qualification is to prepare learners for employment in catering role, or to support a role in the workplace.

Learners gaining this qualification will know that food safety is the responsibility of everyone involved in the storage, preparation, cooking service and handling of food. Its topics are regarded by

the Foods Standards Agency as being important to maintaining good practice in the production of safe food.

The total qualification time for this qualification is 7 hours, all of which are recommended as guided learning hours.

This qualification is assessed by multiple - choice examination OR open response workbook.

If centres choose the multiple - choice examination as the method of assessment, learners must complete 20 questions within 45 minutes. Successful learners will have to demonstrate knowledge and understanding across the qualification syllabus and achieve a pass mark of 60% (12/20).

The Highfield Level 2 Award in HACCP for Catering(RQF) is aimed at those working in a food catering environment and other food handlers. The qualification is intended for candidates already working in catering and those who are preparing to work in the industry.

The objective of the qualification is to provide an introduction to HACCP, and also support those who are, or will be part of a HACCP (hazard analysis and critical control points) team within a catering environment.

This qualification is assessed by a 30-minute,15-question multiple-choice examination, where the learner must answer at least 9 out of 15 questions correctly to pass.

The Highfield Level 2 Award in Health and Safety within the Workplace (RQF) qualification is designed to provide learners with knowledge of the basic health and safety practices essential in the workplace.

The qualification can be taken as a stand-alone or as part of a wider programme of training, it is suitable for learners aged 14+ and has one mandatory unit to complete.

It is assessed by a multiple-choice examination, where the learner must answer at least 12 out of 20 questions correctly. The examination will take a maximum of 45 minutes to complete.

The Highfield Level 2 Award in Safe Moving and Handling (RQF) qualification will introduce learners to moving and handling activities required for those starting work, returning to work or who need specific training in manual handling, as well as being a suitable qualification for refresher training. The objective of the qualification is to prepare learners for employment or to support a role in the workplace.

Learners gaining this qualification will understand that moving and handling must be carried out correctly and will recognise its importance in ensuring a safer working environment.

This qualification is assessed by a multiple-choice examination or learner assessment pack and a practical examination.

The objective of the Highfield Level 2 Award in the Principles of Fire Safety (RQF) qualification is to support those involved in the management of fire safety within the workplace. This includes managers, supervisors, team leaders, fire wardens (marshals) and staff working in any area where there is a potential risk of fire

Learners gaining this qualification will know that fire safety is the responsibility of everyone in the workplace and will recognise the causes of fire and common hazards. They will know the steps within a fire risk assessment and how to reduce the likelihood of fires.

Learners gaining this qualification will know that fire safety is the responsibility of everyone in the workplace and will recognise the consequences of fire in any premises.

This qualification is assessed by a 45 minute multiple-choice examination, where the learners must answer 12 out of 20 questions correctly to pass.

The total qualification time (TQT) for this qualification is 7 hours and of this 6 hours are recommended as guided learning hours.

The objective of the Highfield Level 3 Award in Effective Auditing and Inspection (RQF) qualification is to support a role in the workplace. This qualification is aimed at supervisors, team leaders

chefs, QA staff and managers working in a variety of industries where verification, auditing (including internal auditing and supplier auditing) or inspection is undertaken. Industries may include all sectors of the food industry, consumer products, hospitals, laboratories, pharmaceuticals, warehousing and retail

The qualification is also suitable for student environmental health officers.

This qualification will provide learners with theoretical knowledge on how to effectively carry out audits/inspections, including: the purpose of audits/inspections and the role of the auditor/inspector, how to methodically approach the planning of audits/inspections, how to collect and analyse data and the purpose and content of an audit/inspection report.

This qualification is assessed by a multiple-choice examination.

The total qualification time for this qualification is 9 hours, and of this, 7 are recommended as guided learning hours.

The objective of the Highfield Level 3 Award in Food Allergen Management in Catering (RQF) qualification is to support a role in the workplace. Learners achieving this qualification will have knowledge and understanding relating to the control of food ingredients, including allergens, at all stages of food purchase and production. Topics covered include the managers role in ensuring food ingredients are effectively managed, accurate communication of ingredient information from supplier to consumer, the importance of practical controls to reduce the risk of allergenic contamination and methods of managing ingredient controls and procedures. Its topics are regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.

This qualification is supported by Allergy UK, who regard it as suitable staff training for catering outlets that wish to apply for their Allergy Aware Scheme.

This qualification is assessed by a multiple choice question paper.

The total qualification time for this qualification is 10 hours, of which 7 are recommended as guided learning hours.

The objective of the Highfield Level 3 Award in Food Safety in Catering (RQF) qualification is to support a role in the workplace and give learners personal growth and engagement in learning. The qualification is designed for learners who wish to progress to higher or supervisory level within a food catering business.

This qualification is assessed by a multiple choice question paper.

To complete this qualification learners should expect to undertake a minimum of 20 hours of learning.

The objective of the Highfield Level 3 Award in HACCP for Catering (RQF) qualification is to provide learners with knowledge to implement an appropriate food safety management system based on HACCP principles.

HACCP is regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.

This qualification is assessed by multiple - choice examination, containing 30 questions, that must be completed within 60 minutes. Successful learners will have to demonstrate knowledge across the unit content and correctly answer 18 questions or more to achieve a pass and 24 questions to achieve a distinction

The total qualification time for this qualification is 15 hours and of this 13 are recommended as guided learning hours.

The Highfield Level 4 Award in Managing Food Safety in Catering (RQF) qualification covers the subject of food hygiene at a suitable depth to ensure learners have a thorough knowledge of hazards and controls. Its focus is on the importance of developing, implementing and monitoring food safety procedures.

Its topics are regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.

This qualification is assessed by a 2 - part examination:

• part one is a 30 - question multiple-choice examination
• part two is a written examination where learners choose 4 from 6 questions. The total mark available in this section is 70 marks

Successful learners must achieve a total of at least 60 marks out of 100 across the two parts of the exam. A Merit will be awarded at 70/100 and a Distinction will be awarded at 80/100. The duration of the examination is 2 ½ hours.

The total qualification time for this qualification is 60 and of this 40 are recommended as guided learning hours.

The objective of the Highfield Level 3 Award in First Aid at Work (RQF) qualification is to support learners in becoming first aiders in the workplace. The content of the qualification meets the Health and Safety Executive (HSE) requirements for training first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment.

The qualification covers knowledge such as the roles and responsibilities of the first aider, how to assess an incident and recognising signs and symptoms of injury and illness. The qualification also covers first aid skills in cardiopulmonary resuscitation (CPR) and use of an automated external defibrillator (AED) and assisting a casualty who is suffering from major injury and illness such as chest injuries, spinal injuries and anaphylaxis.

In line with guidance provided by the HSE, the qualification supports / approves work place first aiders for a period of 3 years, after which point learners will need to retake the course. In addition to this, it is recommended that learners refresh their knowledge annually.

Highfield has created assessment paperwork for each element of assessment which are graded pass / fail:

1. Practical observation
2. The practical assessment is completed throughout the course delivery. This ongoing assessment will involve learners demonstrating practical first aid skills across a number of areas. The practical assessment will be recorded using the practical matrix within the Assessment Pack.
3. Written/Oral questioning
4. For the theory assessment, learners are required to answer a series of questions contained within the Learner Theory Pack. Oral questioning can be used where learners need to expand on the answers they have initially provided. In this case, the assessor should document the responses within the assessment pack.

This qualification is aimed at individuals who are, or intend to be, food handlers working in a manufacturing environment. The objective of this qualification is to prepare learners for employment as a food handler working in a manufacturing environment, or to support a role in the workplace.

Delegates gaining this qualification will know that food safety is the responsibility of everyone involved in the storage, preparation, processing, packing and handling of food. Its topics are regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.

The Highfield Level 2 Award in Food Safety for Manufacturing (RQF) is accredited and has been developed to protect customers, brand reputation and profits.

The total qualification time (TQT) for this qualification is 7 hours and of this 6 hours are recommended as guided learning hours.

TQT is an estimate of the total number of hours it would take an average learner to achieve and demonstrate the necessary level of attainment to be awarded with a qualification, both under direct supervision(forming guided learning hours) and without supervision (all other time). TQT and GLH values are advisory and assigned to a qualification as guidance.

This qualification is assessed by a 30 minute multiple-choice examination, where the learner must answer at least 9 out of 15 questions correctly to pass.

This qualification is ideal for anyone working in the retail industry, or those about to start work in the retail industry, where dealing with food is a partof their role. Learners gaining this qualification will know that food safety is the responsibility of everyone involved in the storage, preparation and handling of food.

The Highfield Level 2 Award in Food Safety for Retail (RQF) is accredited and has been developed to protect customers, brand reputation and profits.

The total qualification time for this qualification is 7 hours, all of which are recommended as guided learning hours.

TQT is an estimate of the total number of hours it would take an average learner to achieve and demonstrate the necessary level of attainment to be awarded with a qualification, both under direct supervision (forming guided learning hours) and without supervision (all other time). TQT and GLH values are advisory and assigned to a qualification as guidance.

This qualification is assessed by multiple-choice examination.

If centres choose the multiple-choice examination as the method of assessment, learners must complete 20 questions within 45 minutes. Successful learners will have to demonstrate knowledge and understanding across the qualification syllabus and achieve a pass mark of 60% (12/20).

This qualification is ideal for anyone working in the food manufacturing industry or those about to start work in the industry. Learners gaining this qualification will know that food safety is the responsibility of everyone involved in the storage, preparation,processing, packing and handling of food.

The objective of this qualification is to prepare learners for employment as a food handler working in a manufacturing environment, or to support a role in the workplace.

Learners gaining this qualification will know that food safety is the responsibility of everyone involved in the storage, preparation, processing, packing and handling of food. Its topics are regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.

The Highfield Level 2 Award in Food Safety for Manufacturing (RQF) is accredited and has been developed to protect customers, brand reputation and profits.

The total qualification time for this qualification is 7 hours, all of which are recommended as guided learning hours.

TQT is an estimate of the total number of hours it would take an average learner to achieve and demonstrate the necessary level of attainment to be awarded with a qualification, both under direct supervision (forming guided learning hours)and without supervision (all other time). TQT and GLH values are advisory and assigned to a qualification as guidance.

This qualification can be assessed by a multiple-choice examination or open response workbook.

Level 2 Award Principles in Risk Assessment was created in response to industry requirements for all employees to be risk aware. Although not all employees will be expected to undertake risk assessments themselves, they may be asked to contribute to the process and will be expected to act always to protect their own health and safety and that of others.

This qualification is designed to be an introduction to the principles of Risk Assessment. It covers why risk assessments are necessary, the legal requirements relating to risk assessments and simple processes for carrying out a risk assessment. It is suitable for learners working in any environment who need to be more risk aware by raising their knowledge of risk in the workplace and basic things they can do to control it.

The objective of the qualification is to prepare learners to progress into further/higher level training and is designed to provide learners with an awareness of the benefits of risk assessment in any environment.

The qualification provides learners with an understanding of the responsibilities of employers - the main causes and costs of work-related fatalities, injuries and ill-health - the role of risk assessment in the prevention of accidents and ill-health - the requirements of a risk assessment - a process for undertaking a risk assessment - and a method to evaluate risk

The qualification can be taken as a stand-alone or as part of a wider programme of training, it is suitable for learners aged 14+ and has one mandatory unit to complete.

How long will it take me to achieve this qualification?

This qualification is usually achieved by taking a one-day classroom-based course, however, it can also be achieved through a variety of other methods including blended, distance and e-learning.

It is assessed by a multiple-choice examination, where the learner must answer atleast 9 out of 15 questions correctly. The examination will take a maximum of 30 minutes to complete.

This qualification is aimed at learners who have access to any environment where coming into contact with hazardous substances is likely. This includes workplaces in areas such as manufacturing, cleaning, healthcare, transport, utilities and office environments as well as classroom environments. The qualification provides learners with the knowledge and skills needed to recognise the risks associated with hazardous substances and how to control them.

The objective of the qualification is predominantly to support a role in the workplace, however may also be suitable for younger learners preparing for employment or wishing to progress onto further learning in a related subject.

The objective of the qualification is predominantly to support a role in the workplace, however may also be suitable for younger learners preparing for employment or wishing to progress onto further learning in a related subject.

The total qualification time for this qualification is 6 hours and of this 5 hours are recommended as guided learning hours.

This qualification is assessed by a 30 minutemultiple-choice examination, where learners must answer 9 out of 15 questions correctlyto pass.

The objective of this qualification is to support a role in the workplace and is intended for learners already working as supervisors, managers, team leaders or those who are preparing to start work at this level, and gives them knowledge of health and safety.

The qualification provides learners with an understanding of: the requirements of health, safety and welfare - the benefits of a health and safety management system - the risks and control measures for common workplace hazards - how to manage the effects of incidents and accidents - and the principles of risk assessment.

This qualification has a total qualification time of 30hours and guided learning of 21 hours.

This qualification is assessed by a multiple-choice question examination containing 60 questions that must be completed within 120 minutes.

The objective of the qualification is to support a role in the workplace.

Learners gaining this qualification will know that supervisors and managers have legal and moral obligations to ensure health and safety within a business and that this includes obligations to employees, contractors, visitors and suppliers. Its subject areas are regarded by the Health and Safety Executive as being important to developing safe working procedures in the workplace.

Learners gaining this qualification will know that supervisors and managers have legal and moral obligations to ensure health and safety within a business and that this includes obligations to employees, contractors, visitors and suppliers.

Its subject areas are regarded by the Health and Safety Executive (HSE) as being important for developing safe working procedures in the workplace.

The qualification is usually obtained by taking a 5-day classroom-based course. However, it can also be achieved through a variety of other methods including blended and distance learning.

This qualification is assessed in two parts:

Part 1: Externally set and marked activities. Learners are expected to undertake the following activities:

• Undertake a risk assessment
• Construct a safe system of work

Part 2: A 3-hour written examination that contains a case study of a fictional business which outlines its current health and safety standards, policies and procedures.

Learners must successfully complete both parts to achieve the qualification. However, marks from part 2 will be used to determine the learners grade.

Learners will achieve a Pass at 60%, a Merit at 70% and a Distinction at 80%.

Highfields security qualifications are fully endorsed by the SIA and regulated by Ofqual, Qualification Wales and CCEA.

This regulated qualification is ideal for anyone wishing to work as a door supervisor as it provides them with the necessary skills and knowledge to apply for an SIA licence in this field. Subjects covered include behavioural standards, legislation relevant to the role, search procedures, powers of arrest, recording incidents and crime scene preservation, reducing risk, conflict management, communicating effectively and physical intervention.

It is divided into 4-units and is assessed through 3 multiple-choice examinations, 1-written test and a practical test. These units are as follows:

Unit 1: Working in the Private Security Industry</strong>

Assessed by a multiple-choice examination of 1-hour consisting of 40-questions. Learners must achieve a score of at least 28 out of 40 to pass this unit.

Unit 2: Working as a Door Supervisor within the Private Security Industry

Assessed by a multiple-choice examination of 1-hour 15-minutes and consisting of 45-questions.Learners must achieve a score of at least 32 out of 45 to pass this unit.

Unit 3: Conflict Management within the Private Security Industry

Assessed by a multiple-choice examination of 30-minutes and consisting of 20-questions.Learners must achieve a score of at least 14 out of 20 to pass this unit.

Unit 4: Physical Intervention Skills within the Private Security Industry

Assessed in two parts. Part one is a practical test and part two is a written test set by Highfield. Learners must achieve a 100% pass mark in both tests.

Highfields security qualifications are fully endorsed by the SIA and regulated by Ofqual, Qualifications Wales and CCEA.

This regulated qualification is designed for those learners who undertook their door supervisor qualification prior to the launch of the regulated door supervisor qualification. If successfully achieved, it allows them to meet their mandatory top-up requirements for door supervisors and to retain their SIA licence. It is based on the relevant SIA specification for learning and qualifications, and subjects covered include understanding relevant counter-terrorism issues, queue management and physical intervention.

This qualification is assessed by the following methods:

Unit 1: Physical Intervention Skills within the Private Security Industry

Assessed in two parts. Part one is a practical test and part two is a written test set by Highfield. Learners must achieve a 100% pass mark for both tests.

Unit 2: Safety Awareness for Door Supervisors within the Private Security Industry

Assessed by an externally set and externally marked 15-question MCQ paper. Learners must achieve a 70% pass mark.

Highfields security qualifications are fully endorsed by the SIA and regulated by Ofqual, Qualifications Wales and CCEA.

This regulated qualification is ideal for anyone wishing to work as a CCTV operative as it provides them with the necessary skills and knowledge to apply for an SIA licence in this field. It has been developed to meet the requirements of the Security Industry Authority (SIA). Subjects covered include roles and responsibilities of CCTV operators, codes of practice, operational procedures and guidelines, CCTV equipment and operation and surveillance techniques.

It is divided into 3-units and is assessed through two multiple-choice examinations and a practical test. These units are as follows:

Unit 1: Working within the Private Security Industry

Assessed by a 1-hour, 40-question, multiple-choice examination. Learners must achieve a score of at least 28 out of 40 to pass this unit.

Unit 2: Working as a CCTV Operator within the Private Security Industry

Assessed by a 1-hour, 40-question, multiple-choice examination. Learners must achieve a score of at least 28 out of 40 to pass this unit.

Unit 3: Practical use of a CCTV System

Assessed by an externally set and internally assessed practical assessment. Learners must achieve a 100% pass mark.

Highfield's security qualifications are fully endorsed by the SIA and regulated by Ofqual, Qualifications Wales and CCEA.

This regulated qualification is ideal for anyone wishing to work as a security officer. It is based on relevant SIA specifications for learning and qualifications, and therefore provides the necessary skills and knowledge for learners to apply for an SIA licence in this field. Subjects covered include the roles and responsibilities of security officers, patrolling, security systems, communication, reporting and record-keeping, avoiding conflict and reducing personal risk, defusing conflict, and resolving and learning from conflict.

It is divided into 3-units and is assessed through 3 multiple-choice examinations.

These units are as follows:

Unit 1: Working within the Private Security Industry

Assessed by a multiple-choice examination of 1-hour containing 40-questions. Learners must achieve a score of at least 28 out of 40 to pass this unit.

Unit 2: Working as a Security Officer within the Private Security Industry

Assessed by a multiple-choice examination of 1-hour consisting of 40-questions. Learners must achieve a score of at least 28 out of 40 to pass this unit.

Unit 3: Conflict Management within the Private Security Industry

Assessed by a multiple-choice examination of 30-minutes consisting of 20-questions. Learners must achieve a score of at least 14 out of 20 to pass this unit

The objective of this qualification is to prepare learners for employment and support a role in the workplace.

It is designed for learners who wish to work as a steward in the Active Leisure, Learning and Well-being sector. This may include events such as sports, music festivals, concerts, parades or carnivals. It covers how to prepare for events, control entry and exit of customers, identify and deal with crowd problems and respond to emergencies.

This qualification is assessed by portfolio of evidence.

The law requires alcohol sales on licensed premises to be made or authorised by a personal licence holder. Individuals applying for a personal licence must hold a regulated licensing qualification, such as the Highfield Level 2 Award for Personal Licence Holders (RQF).

This regulated qualification is ideal for those working in, or preparing to work in, any industry that involves the retail sale of alcohol and who wishes to become a personal licence holder.

It is assessed by a one-hour, 40 question multiple choice examination.

Learners must achieve a mark of at least 28 in order to pass.

The objective of the qualification is to support a role in the workplace as a risk assessor.

This qualification is designed for learners with a responsibility to conduct risk assessments at low risk premises.

It covers the principles of risk assessment, the relationship between hazard and risk and requires learners use the knowledge learned on the course by undertaking a risk assessment. Therefore, laying a foundation for further development as a risk assessor.

This qualification is assessed in two parts:

• Part 1: Multiple-choice question (MCQ) examination

Containing 30 questions that must be completed within 60 minutes.

• Part 2: Centre-set and marked assessment

Learners are expected to undertake a risk assessment, which will be internally set and assessed by the centre and externally moderated by Highfield.

This regulated qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using a telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customers expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers.

Through a 1-hour, 30-question multiple-choice examination. Learners must achieve a score of at least 20 out of 30 to pass.

This regulated qualification is ideal for anyone who requires training in conflict management. It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, dealing with service users or the public. It is also a useful qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and who would like to gain more confidence in being able to deal with conflict situations.

The qualification is assessed through a 1 hour, 30-question, multiple-choice question examination. Candidates must achieve a score of at least 20 out of 30 to pass.

The Highfield Level 3 Award in Education and Training (RQF) has been designed to provide an introduction to teaching for individuals who would like to work or currently work within FE Colleges, Independent Training Providers and/or Local Authorities.

It can meet the needs of a range of trainee teachers, such as:

• Individuals not currently teaching or training - achievement of the qualification does not require practice other than microteaching, unless units from the Learning and Development suite of qualifications are selected
• Individuals currently teaching and training, including those new to the profession - although the qualification does not require practice (see explanation above), opportunities may be made available to observe and provide feedback on a trainee teachers practice, and

Individuals currently working as assessors, who wish to achieve a qualification that provides an introduction to teaching

This qualification is assessed by a portfolio of evidence which must cover all assessment criteria of the units selected. The portfolio of evidence will be assessed and internally quality assured by the Centre.

The Highfield Level 4 Award in HACCP for Management (CODEX Principles) (RQF) is aimed at learners who are working at management level within food manufacturing and catering environments, quality assurance staff or members of the HACCP team. This qualification would also be useful for trainers, auditors, enforcers and other food safety professionals.

The objective of the qualification is to provide learners with the knowledge needed to develop, implement and evaluate CODEX-based HACCP food safety procedures.

This qualification is assessed by a written examination that must be completed within 2.5 hours. The examination consists of 2 sections. Learners must achieve 60% in each section to be awarded

an overall pass.

Marks from both sections of the exam will be added together to determine the learners overall grade. Learners will achieve a merit with a total overall score of 70-79 (70%) and a distinction with a total overall score of 80-100 (80%)

This qualification is aimed at learners looking for an introductory level qualification in Substance Misuse. It is useful for learners working in a variety of sectors.

The qualification provides learners with an understanding of what substances are commonly misused and why, the social and personal effects of substance misuse and the perceptions and responses to substance misuse.

It is assessed by a written workbook. Learners must complete the Candidate Assessment Pack (CAP) in full and both the tutor and learner must sign the front cover.

This qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry. The objective of the qualification is to support a role in the workplace. It is designed to provide knowledge and understanding of food allergens and foods commonly causing intolerances, their characteristics and effects, the importance of effectively communicating information regarding allergenic ingredients to customers, and how staff can minimise the risk of cross-contamination from allergenic ingredients.

This qualification is assessed by an end-of-course 15 question multiple choice exam paper. The pass mark for the paper is 9 out of 15 questions correct (60%).

The qualification is intended for those whose job requires them to have some responsibility for food safety. Learners are likely to have management responsibilities for an operational team.

This qualification covers the subject of food hygiene at a suitable depth to ensure learners have a thorough knowledge of hazards and controls, its focus is on the importance of developing, implementing and monitoring food safety procedures.

This qualification is assessed by a 2-part examination

• part one is a 30-question multiple-choice examination
• part two is a written examination where learners choose 4 from 6 questions. The total mark available in this section is 70 marks

Successful learners must achieve a total of at least 60 marks out of 100 across the two parts of the exam. A Merit will be awarded at 70/100 and a Distinction will be awarded at 80/100. The duration of the examination is 2 ½ hours.

This qualification is to support a role in the workplace and give learners personal growth and engagement in learning. The qualification is designed for learners who are at, or wish to progress to, a higher or supervisory level within a food retail business

This qualification is assessed by multiple-choice examination.

This qualification is to support a role in the workplace and give learners personal growth and engagement in learning. The qualification is designed for learners who are at, or wish to progress to, a higher or supervisory level within a food manufacturing business.</span>

This qualification is assessed by multiple-choice examination.

The Highfield Level 1 Award in the Principles of Health and Safety within the Workplace (RQF) has been developed and is awarded by Highfield Qualifications and sits on the Regulated Qualifications Framework (RQF). The RQF is a qualification framework regulated by Ofqual and CCEA Regulation. The qualification is also regulated by Qualifications Wales.

The qualification is assessed through a multiple-choice question (MCQ) examination. This method of assessment is an end-of-course exam and must follow the Highfield Qualifications Examination and Invigilation Procedures. The examination for this qualification contains 15 questions that must be completed within 30 minutes. Successful learners will have to demonstrate knowledge and understanding across the qualification syllabus and achieve a minimum pass mark of 60%. Completed examination papers should be returned to Highfield Qualifications for marking. Results will then be provided to the centre afterwards.

The Highfield Level 2 Award in Health and Safety within Health and Social Care Settings (RQF) has been developed and is awarded by Highfield Qualifications and sits on the Regulated Qualifications Framework (RQF). The RQF is a qualification framework regulated by Ofqual. The qualification is also regulated by Qualifications Wales.

The qualification is assessed through a multiple-choice question (MCQ) examination. This method of assessment is an end-of-course exam and must follow the Highfield Qualifications Examination and Invigilation Procedures. The examination for this qualification contains 20 questions that must be completed within 45 minutes. Successful learners will have to demonstrate knowledge and understanding across the qualification syllabus and achieve a minimum pass mark of 60%. Completed examination papers should be returned to Highfield Qualifications for marking. Results will then be provided to the centre afterwards.

The Highfield Level 1 Award in Food Safety in Catering has been developed and is awarded by Highfield Qualifications and sits on the Regulated Qualifications Framework (RQF). The RQF includes those qualifications regulated by Ofqual and CCEA Regulation. It is also suitable for delivery in Wales and is regulated by Qualifications Wales.

This qualification is assessed by multiple-choice examination, externally set and marked by Highfield Qualifications.

Learners must complete 15 questions within 30 minutes. Successful learners will have to demonstrate knowledge and understanding across the qualification syllabus and achieve a pass mark of 60% (9/15). Completed examination papers should be returned to Highfield for marking and results will then be supplied to the centre afterwards.

This qualification is graded pass/fail.

The Highfield Level 1 Award in Food Safety in Manufacturing has been developed and is awarded by Highfield Qualifications and sits on the Regulated Qualifications Framework (RQF). The RQF includes those qualifications regulated by Ofqual and CCEA Regulation. It is also suitable for delivery in Wales and is regulated by Qualifications Wales.

This qualification is assessed by multiple-choice examination, externally set and marked by Highfield Qualifications.

For this method of assessment, learners must complete 15 questions within 30 minutes. Successful learners will have to demonstrate knowledge and understanding across the qualification syllabus and achieve a pass mark of 60% (9/15). Completed examination papers should be returned to Highfield for marking and results will then be supplied to the centre afterwards.

This qualification is graded pass/fail.

The Highfield Level 1 Award in Food Safety in Retail has been developed and is awarded by Highfield Qualifications and sits on the Regulated Qualifications Framework (RQF). The RQF includes those qualifications regulated by Ofqual and CCEA Regulation. It is also suitable for delivery in Wales and is regulated by Qualifications Wales.

This qualification is assessed by multiple-choice examination, externally set and marked by Highfield Qualifications.

For this method of assessment, learners must complete 15 questions within 30 minutes. Successful learners will have to demonstrate knowledge and understanding across the qualification syllabus and achieve a pass mark of 60% (9/15). Completed examination papers should be returned to Highfield for marking and results will then be supplied to the centre afterwards.

This qualification is graded pass/fail.

The Highfield Level 2 Award in Moving People Safely (RQF) has been developed and is awarded by Highfield Qualifications and sits on the Regulated Qualifications Framework (RQF). The RQF is a qualification framework regulated by Ofqual and CCEA Regulation. It is also suitable for delivery in Wales and is regulated by Qualifications Wales.

This qualification is assessed by 2 forms of assessment for each of the 2 mandatory units.

Unit 1: Manual handling safety at work

Unit 1: Part 1 - Multiple-choice question (MCQ) examination

Learning outcomes 1-3 are assessed by a 15-question multiple-choice examination that must be completed within 30 minutes. Successful learners will have to demonstrate knowledge across the assessment criteria within learning outcomes 1-3 and correctly answer at least 9 out of 15 questions or more to achieve a pass. Completed examination papers should be returned to Highfield Qualifications for marking and results will then be supplied to the Centre.

Unit 1: Part 2 - Practical Assessment

Learning outcome 4 is assessed by a competency-based assessment that is set by Highfield Qualifications and internally assessed and internally quality assured by the centre. Assessment decisions and IQA practices will be subject to external moderation by Highfield Qualifications. Successful learners will need to achieve pass in each element of the practical assessment and further information about the assessment elements are listed in Unit 1 within the Highfield Level 2 Award in Safe Moving and Handling Examination Declaration, Learner List and Practical Assessment Matrix. This is available from the Download Area of the Highfield Qualifications website. Once completed, this document should also be returned to Highfield Qualifications.

Unit 2: Moving People Safely

Unit 2: Part 1 - Multiple-choice question (MCQ) examination

Learning outcomes 1-3 are assessed by a 15-question multiple-choice examination that must be completed within 30 minutes. Successful learners will have to demonstrate knowledge across the assessment criteria within learning outcomes 1-3 and correctly answer at least 9 out of 15 questions or more to achieve a pass. Completed examination papers should be returned to Highfield Qualifications for marking and results will then be supplied to the Centre.

Unit 2: Part 2 - Practical Assessment

Learning outcome 4 is assessed by a competency-based assessment that is set by Highfield Qualifications and internally assessed and internally quality assured by the centre. Assessment decisions and IQA practices will be subject to external moderation by Highfield Qualifications. Successful learners will need to successfully demonstrate the relevant practical assessments as outlined in Unit 2 within the Highfield Level 2 Moving People Safely Examination Declaration, Learner List and Practical Assessment Matrix. Once completed, this document should also be returned to Highfield Qualifications.

The Highfield Level 3 Award in HACCP for Food Manufacturing (RQF) is awarded by Highfield Qualifications and sits on the Regulated Qualifications Framework (RQF). The RQF includes those qualifications regulated by Ofqual and CCEA Regulation. It is also suitable for delivery in Wales and is regulated by Qualifications Wales.

The objective of the qualification is to provide learners with the knowledge necessary to be an integral part of a HACCP team in manufacturing and other related industries, for example those involved in distribution and storage. The qualification is aimed at learners who are already working in food manufacturing with knowledge of food hazards and controls.

HACCP is regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.