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Training Course Broker Ltd. is an independent resource whose aim is to assist students in finding good quality training. We do NOT deliver any training and are NOT associated with any accrediting body. Courses are delivered by accredited training providers.

Customer-Service Course Selector.

Below are the descriptions for the " " courses:

Beginners Level Qualifications.

Click   View Course Dates    to Book or,   View Full Course Description    for more syllabus information.

Highfield - Level 2 Award in Customer Service

Ideal for:

This qualification is aimed at individuals working or preparing to work in a customer service role or where using the telephone is a part of their role.

QNUK - Level 2 Award in Principles of Customer Service (RQF)

Ideal for:

The QNUK Level 2 Award in Principles ofCustomer Service (RQF) qualification is intended for those that are entering employment, and are looking to enter a customer service role. 

The qualification introduces the principles of good customer service.