Benefits of Sensitivity Training for Managers and Employees

Very often, people take some situations that happen to them at work too personally. Whether it’s an email where their superiors direct constructive criticism or a petty quarrel with a colleague, some situations can upset their psyches. If such things become frequent, they will go to work with tension.

When employees feel anxious or scared at work, it can have a serious impact on their performance. They might not even realize what is going on with them. There could be many problems that arise if they don’t know how to deal with these situations.

As explained below, sensitivity can be an excellent skill, if an individual knows how to handle it:

https://www.forbes.com/sites/melodywilding/2016/11/01/5-ways-to-turn-your-sensitivity-into-strength-at-work/?sh=5248e02518ee

The workplace should be an environment where people can go and talk about their concerns. But they should do that without fear of being chastised or threatened in any way. This can be achieved with a great understanding between everyone who works there.

Who Needs Sensitivity Training

Sensitivity training is a great way for employees to accept differences and ‘strengthen’ their character. That way, they can properly separate private and business and be efficient in what they do. Encourage your workers to enroll, but don’t force them. Otherwise, they may end up not being as motivated to complete it later on.

Every enforcement can have a negative impact on your business overall. But if you get your employees to buy into this concept, it will be easier for you to nudge them into doing certain things in the right way. In the long run, that can make your business much more successful.

Overcoming Anxiety

Each employee might have personal fears and concerns related to their job and competence. Sensitivity training can help them recognize and overcome personal stressors. Maybe they feel pressured into making a speech or having to speak about personal problems at work.

Suppose your employees are dealing with a difficult situation or struggling with an issue. In that case, training is one of the tools they can use to overcome these problems. Both you and your staff should be on the same page and take the courses seriously. That way, sessions will help your employees and managers overcome their job-related concerns.

Better Communication

In general, training will encourage open communication between workers and superiors. Everyone should be free to speak up, whether about the job or troubles at the workplace. You should take an active part in these courses as a support to your employees.

During the training, tell your employees what you expect from them. Help them to be honest with you. Don’t get upset if they don’t execute all your ideas perfectly. Suppose you can open up to your employees without being critical or rude. In that case, you will show them that their opinion is important to you.

Make sure you listen to what people have to say and try to take them seriously. If you can show that you care for their opinions and thoughts, you might spark an interest in them. People like to believe their employers are involved with them and the success of the business. On this source, learn about other traits of good employers.

Boosting Emotional Intelligence

Emotional intelligence has nothing to do with IQ. Many brilliant people have trouble adapting to work conditions and colleagues. They couldn’t control their emotions and behavior. Low emotional intelligence makes them not being aware of their flaws and behavior. That disturbs them from connecting and functioning with those who are different.

You need these people because they’re great at what they do. Sensitivity training can help them become even better. It won’t improve their professional skills but emotional intelligence and ability to accept differences.

Dealing with Conflicts

Conflicts at work are a common thing. If they are constructive, they boost employee performance and company success. But often, overly sensitive people cross the line between personal and business. That’s something that must not happen because it creates a tectonic disturbance in employee relations.

Sensitivity training can provide people with the knowledge they need to handle conflicts. They will learn how to defuse a dispute and stay calm in heated situations. These issues usually happen in multicultural work environments. Sensitivity courses help people working there to overcome conflicts and increases cultural competency.

This training is designed for promoting a culture of integrity, respect, and liability towards the people working together. It also helps them become aware of their behavior towards people of different ages, gender, ethnicity, sexual orientation, and thoughts. That can bring a better atmosphere to the workplace and make people feel safe there.

Benefits of Sensitivity Training for Companies

Sensitivity is important for all people working in the same company. If you don’t practice it, others won’t either. Your clients and partners will rather work with someone considerate of their needs and feelings. They don’t need someone who makes snide remarks behind their back.

 If you don’t show sensitivity to your employees, you won’t get the benefits of the program. You need to treat everyone in your business with respect. That’s what will make you a success.

Can you imagine how much your team would benefit if everyone was more attentive and empathetic? Everyone would be able to contribute more and have more input. The workplace atmosphere would be more relaxed. Employees would feel more comfortable speaking up and giving their opinions. You would see increased morale and employees who are happy at work.

If you’re looking for sensitivity training for managers, check Proven Training Solutions and look beyond the training itself. The results of these courses are only as good as the skills and strategies you put into practice. As with most things, practice makes perfect. From time to time, ask your team members to take part in some sensitivity training exercises.

In some situations, people feel ‘under the gun’ or scared to speak up. One solution is for management to provide sensitivity training for all. These sessions can improve the overall productivity of your staff by helping them manage their sensitivity, not by forbidding it.

What to Consider Before Hiring a Mortgage Broker, Melbourne

Hiring a mortgage broker has become the go-to for anyone looking to buy a house. These agents are the perfect bridge between potential home owners and financial institutions. Not only do they save you a lot of time by doing all the paperwork and administration, they also know exactly how to get you the best possible terms from financial institutions.

Throughout the loaning process, they’ll be able to guide and advice you while carrying your best interests at heart. Unfortunately, not all agents handle their clients with care. Many mortgage brokers aren’t as responsive or organized as others. To avoid becoming frustrated and stressed, you should consider a few key factors before hiring one.

More About a Mortgage Broker

A mortgage broker is the perfect professional to contact when you are looking for the right kind of home loan provider. Brokers are basically the middle man that connects home buyers with financial institutions. Without the buyer having to approach different loaning companies to be approved, the broker will do all the dirty work on their behalf.

After asking a few questions, a mortgage broker will be able to gather the right kind of information and paperwork from a potential new home owner. With this information, the mortgage broker will be able to approach a few different financial institutions to request loans on behalf of the applicant. This will ensure that the loanee will receive the best possible loaning agreement.

Additionally, they create a much easier process in that they communicate with both the client and the financial institution. This takes a lot of stress from the client’s shoulders because the mortgage broker will ensure that the best loaning terms are reached and that the agreement is closed. Giving potential buyers peace of mind.  

Depending on the broker you hire, clients can expect to pay 1-3% of the total loan amount to the broker.

Factors to Consider

Before hiring a mortgage broker to handle your affairs, you should look at the following traits that your top choice should definitely have:


EXCELLENT COMMUNICATION

Since these agents will be acting as a middle man, it’s important that they are able to communicate freely with both you and the different financial institutions. They should be able to relay a message with honesty and complete transparency.

Furthermore, they should be responsive to any inquiries you might have. Nothing can be more frustrating than an agent that doesn’t reply within at least 24 hours. When they have excellent communication skills, the entire process will be much faster too. For more on the topic visit here: https://www.derwentfinance.com.au/mortgage-broker-melbourne/.

EXPERIENCE

To be able to reach your own real estate dreams, you are going to need advice from someone who is knowledgeable in the industry. Mortgage brokers will be able to advise you on the best loan products available on the market. When you have your first meeting with an agent you want to hire, you can ask them a few basic (or complex) questions and gently test their knowledge.

You are also allowed to ask them about their experience and what approach they’ll suggest you take in buying a house. Chances are that an experienced broker has many insights to housing costs as well as interest rates and different loan products.

 Knowledgeable and experienced agents will be able to answer all your questions with insight and speed.

TRANSPARENCY AND HONESTY

Since brokers are paid 1-3% of the loan amount that’s secured, it’s important that they are completely transparent about their fees and different costs. Some brokers charge finder’s fees or initial service fees that all lenders should be aware of. Make sure that you ask a potential agent about any fees involved in their service, this will avoid you getting a surprise on the invoice.

Learn more about how these agents calculate their costs and how they get paid in this informative article.

PERSONABLE

This might sound like a ridiculous trait to add onto the list, but it’s important that a mortgage broker is professional, friendly, and respectful. When they have a pleasant personality, you will feel much more at ease entrusting them with your finances. You want someone on your team who are dedicated to find you the best deals and treat you with respect. It will be a horrible experience, if your mortgage broker is rude and insensitive when speaking to you.

Avoid investing time in brokers that only want to seal the first deal they get their hands on in order to receive their commission. Experienced, loyal, and decent agents will have the necessary respect and patience to answer all your questions as well as get you in contact with the right financial institution.

LOOKING TOWARDS THE FUTURE

It’s important that you find a mortgage broker that looks towards your better future. They should be inquisitive about your future goals to ensure that you’ll be able to afford the monthly rates and interests that lenders will have to offer. Ensuring that you have enough money left to spend on other expenses once the loan has been approved.  

Perhaps you aren’t in right financial standing at the moment and no lender wants to approve your home loan. Well, a qualified and experienced broker will be able to give you valuable tips and advice on how you can be approved in the future.

Find an agent that are able to give you valuable advice on how you can improve your credit score if it isn’t on par at the moment.

If this is your first rodeo in buying a house, then you can definitely benefit from the knowledge and experience of a broker. Even if you do want to approach loaners on your own accord, you can still consider speaking to a mortgage broker as it will still be worth your while. Always remember that the proof is in the pudding, some brokers might promise finding a better deal than you could, and then they end up underdelivering.

Hiring a competent, friendly, knowledgeable, personable, and communicative mortgage broker can be a great asset to you.

Training Provider – Setting Up an Account

To create an account and start advertising immediately please follow these simple steps:

Creating an account

  1. Visit the https://trainingcoursebroker.com/vendor/vendorregister.php page and fill in all of the boxes – Click the Green Register button.
  2. A message should show congratulating you on creating an account (a confirmation email will also have been sent to you).
  3. You can now login to your account https://trainingcoursebroker.com/vendor/index.php using the details that you submitted.

Setting up your profile

  1. Once you are logged in we need you to upload your company Logo and a PDF copy of your Terms and Conditions – both can be done from the PROFILE menu option or from these links
  2. Upload you Logo from this page https://trainingcoursebroker.com/vendor/dashboard/Add_Logo.php – access is via the dashboard
  3. Upload your T&C’s from this page https://trainingcoursebroker.com/vendor/dashboard/Add_Terms.php – access via the dashboard

Advertising your courses – This is done in 3 steps:

  1. Create a Venue – From the Venue menu option select Create Venue, fill in all of the boxes – Click the Green SUBMIT button. Do this for every venue that you have.
  2. Add a Qualification to your List – the site is pre-populated with qualifications. From the Qualifications menu option select Add new. Select the qualification from the top box. Fill in all of the boxes – Click the Green Save button. Do this for every Qualification that you have.
  3. Create an event – From the Events menu option select Create Event. Select the qualification (the page will populate the core date from STEP 2) – you can make changes to the core data if an event is different to the norm (say the price is discounted etc.). Select your venue, add dates and times. Click the Green SAVE button to advertise immediately.

Congratulations, you have now advertised your first course.

CITB – Health and Safety Awareness course

Is the Health and Safety Awareness course accredited by an official body?

Yes, this course is Accredited and certified by  :  Construction Industry Training Board (CITB). This means that all training providers advertising their courses on this site must be an approved centre.
In most cases the awarding body (CITB) will audit the centre to ensure the correct standard of teaching.

What is the CITB – Health and Safety Awareness course?

Category: Site-Safety-Plus Level: Beginner

The CITB Health and Safety Awareness course highlights potential hazards when working on site and provides practical advice on keeping yourself and your colleagues safe. It covers your individual and employers responsibilities, including what you can do if you think anyones health and safety is being put at risk.

This course provides health and safety awareness and is endorsed by Build UK as standard training for all operatives on site.

How much is a Health and Safety Awareness course?

As a broker we have a large number of Training Providers who advertise their courses with us. The lowest price we have is £100.00 and the highest price is £158.00

These prices may include Classroom, e-Learning, Distance Learning and In-House (On-Site) options.

Who is the CITB – Health and Safety Awareness course designed for?

The CITB Health and Safety Awareness course introductory course is for people who are new to the construction and civil engineering industries. It is the first step towards obtaining a CSCS Green Card alongside the CITB Operatives touchscreen test.

It teaches you the main health and safety issues on construction sites and how these affect your role.

It is also recommended as a Health and Safety refresher of knowledge after five years.

CITB-Green-Labourer-Card

It is recommended that you sit this course BEFORE attempting the Touch Screen Test

What subjects does the CITB – Health and Safety Awareness course cover?

  • Workers’ individual responsibilities for their own safety and the safety of others
  • Typical construction hazards and how these are controlled
  • How everyone can help achieve better practical standards of safety on site
  • Legal requirements and liabilities
  • Working at height
  • Manual Handling
  • Fire prevention
  • Work equipment
  • Occupational Health

How is the CITB – Health and Safety Awareness course assessed?

  • Multiple-choice test.
  • You need to attend all 7.5 hours to qualify for the Site Safety Plus Certificate

Where can I book a course?

Just click on this link to see dates , locations and prices

https://trainingcoursebroker.com/dates/citb-health-and-safety-awareness.php

New payment method

In an effort to speed up the booking process, we have now added PayPal to our site.

Students wishing to book a course via our site can now pay using Paypal or as usual their Credit / Debit cards via WorldPay.

Situations Vacant

We have been asked by one of our Training providers to assist in advertising their requirement for NEBOSH tutors – Full and Part time.

NEBOSH Health & Safety Trainer (Full and Part Time)

Slough SL2
Full-time
Salary: £35,000.00 to £40,000.00 /year

Cognitia Consulting are an Approved Training Provider for the provision of health and safety apprenticeships in England. This is a brand new standard called SHE Technician, at Level 3. We have already enrolled our first apprentices in October 2018 and our next cohorts are ready for January 2019.

The role of the Apprenticeship Tutor will be delivering the skills, behaviours and knowledge required to achieve the SHE Technician standard. As the tutor, you will deliver 4 days of training per month to each apprentice. Some of the delivery will take place within the apprentices workplace.

You will be an experienced trainer tutor, with experience of delivering the NEBOSH General Certificate. Having a passion for health and safety training is essential for this role, as we develop the health and safety professionals of tomorrow.

A generous package is offered for the right candidates. Cognitia aim to be the market leader of the SHE Apprenticeship Standard. We want you to be part of that.

Travel is essential for this role, as well as a good standard of IT in practice.

Interested candidates should aim to answer as many of the criteria as possible that we feel to be essential to this role.

To Apply please use this link

https://www.indeedjobs.com/cognitia-consulting-limited-ca1c2af/jobs/f3bba62a440ae0ed2dff

How to Advertise a Course

As previously discussed in the How to Add a New Qualification blog post the Distance, e-Learning and In-House categories of qualifications are advertised as soon as the qualification is added to your list – no further input is required.

Classroom (open) courses however need further input. So far you have added venues and qualifications to your lists, now you need to put the two together and add dates.

Select “Create & Edit Events” from the Dashboard

Click on the Green “Create Event” button a data entry box will open

Select a qualification and a venue from the Blue pull down menu’s – when you select the qualification, the core data previously entered by you will display – you can make changes specific to your events (say the price is different from the core data for say London).

You can now add the course date (s). Click on the “Add Date” button and a data entry box will open.

Select the start and end dates and click “Save”.

You can add as many dates as you want for the selected qualification and Venue combination.

Once you have added all of the dates (you can edit or remove them by clicking the yellow and red buttons) Click on the “Save All” button.

Your courses are now live on the site and are being advertised.

If you need to make any changes later you can do so from your dashboard by clicking on the “List/Edit” button.

 

How to Add a New Qualification

Training Providers have a choice of advertising 4 methods of course delivery for each qualification:

  1. Classroom
  2. Distance
  3. e-Learning
  4. In-House

Each method requires the qualification to be added to your list. So, if you deliver the same qualification in all 4 methods of delivery you will need to add the qualification 4 times.

Select “Create & Edit Events” from the Dashboard

Click on the Green “Add Qualification” button a data entry box will open

Classroom Delivery

  • Click on the Classroom Tab on the top menu and it will chage colour to Red – the page title will also confirm your selection.
  • Select the required qualification form the dropdown menu (if the list doesn’t have the qualification that you require please contact us with the details and we will add it).
  • Enter the delivery days – if you deliver the course in different verions (say 3 days or 4 days) you can create an entry for both.
  • Enter the price inclusive of our finders fee but excluding VAT (we are VAT registered and we must charge it irrespective of whether you are VAT registered or not).
  • The resit policy and Additional notes allow you to add extra information that might help students to understand what is included in your price.
  • Click on the Materials, Refreshements and exam fee buttons to show what is included in the price.
  • Finally Click on the “Save” button
  • If you need to make any changes later you can do so from your dashboard by clicking on the “List/Edit” button.

Distance and e-Learning (the process is identical for both)

  • As with the Classroom delivery, select the qualification from the dropdown menu.
  • Add the support days – We assume that there is a cut off date / time to the support that you give.
  • Add the price, complete the policy and notes boxes.
  • Click on the Materials and exam fee buttons to show what is included in the price.
  • Finally Click on the “Save” button
  • This course is now LIVE on the site and being advertised.
  • If you need to make any changes later you can do so from your dashboard by clicking on the “List/Edit” button.

In-House

  • As with the Classroom delivery, select the qualification from the dropdown menu.
  • Add the delivery days.
  • Select the region that you are happy to deliver in.
  • Add the price, state how many delegates the price is for, complete the policy and notes boxes.
  • Click on the Materials and exam fee buttons to show what is included in the price.
  • Finally Click on the “Save” button
  • This course is now LIVE on the site and being advertised.
  • If you need to make any changes later you can do so from your dashboard by clicking on the “List/Edit” button.

 

N.b.

Please note that adding your contact details, web links, e-mail adresses and phone numbers is not allowed.